Terms & Conditions

Led Hydro Solutions Trademark

“Led Hydro Solutions” is the trademark or registered trademark of Led Hydro Solutions which is a part of ECO Powders Limited.

The material in the Web Site is copyright to Led Hydro Solutions and ECO Powders limited or our content and technology providers. You are welcome to view, print and download the contents of the Web Site for personal use, but not for any commercial purposes or re-publication.

Website Information

We have tried to ensure that information provided in the Web Site is accurate. However, we make no representation and give no warranty of any kind in respect of the information.

We do not accept liability for any loss (direct, indirect or consequential) which may arise from reliance on information contained in the Web Site or in respect of any error or omission, except in relation to death or personal injury caused by our negligence.

Description of Products

The description and specification of products in the Web Site is only approximate and we reserve the right to make changes which do not materially affect the quality or performance of those products.

We may correct any error appearing in the Web Site or withdraw any product from sale without incurring liability. Price and availability is also subject to change without notice.

Ordering Products

You may order products from the Web Site by submitting a completed order form through the check-out procedure.

We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us.

The Price and Payment

The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax and delivery unless stated otherwise.

Payment is made by debit/credit card or PayPal at the time we accept your order. (the payment methods we accept are listed in the Web Site at the time you place your order). Refunds will generally be made by means of a credit to your original payment method.

Although care is taken in the quality of content on this site, there may occasionally be an error and items may be mispriced. In this event we will either: contact you to ask if you wish to cancel the order, or simply cancel the order and notify you, at our own discretion. We are under no obligation to supply goods at the incorrect price.

Delivery of Products

We will arrange for delivery of the products you order by the method and to the address which you specify in the check-out procedure. However, the time for delivery will not be essential to the contract between us.

If you do not supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products.

If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

Cancelling Orders

You may cancel your order by notifying us in writing (emails are accepted) at any time up to 14 days after your products have been delivered. The notification should state your order number and give the reason for cancellation.

If you cancel your order after we have despatched the products, then you must return the products to us at your own expense. The products should be returned in their original condition, unused and unopened, in their original packaging and at your own expense. We recommend the use of a <strong>Recorded Delivery Service
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All returns may be a subject to a £25 cancellation fee.

You can no longer cancel your order once you have opened the product boxes, used the products or assembled a hydroponic system.

Returns and Warranties

If you wish to return your product you must do so within 14 days of receipt of the goods. Please contact us as soon as possible to avoid missing the deadline and disappointment. You must quote your order number and we will advise the return address and procedure. We will only offer a refund or replacement as long as goods are sent back in their original condition, are unused and unopened in their original packaging. All returns are made at customer expense and EU customers please note that the products will have to be returned to one of our warehouses either in UK or Germany. Customers located in USA will have to return the goods at their own expense to one of our warehouses  in East or West Coast, unless you wish to purchase goods only available in Europe then you would have to return it to one of our European warehouses. In the unlikely event where products would come damaged we will offer full refund or exchange provided that the product is returned to us unused and in its original packaging. Once the led grow light has been used or hydroponic systems assembled we can no longer offer return. All returns are made at customer expense.

General

The products advertised in the Web Site are intended for sale to persons dealing as consumers and are not for re-sale.

The Contracts (Rights of Third Parties) Act 1999 shall not apply to any contract between us, so that no contractual rights are conferred on third parties.

Any contract between us shall incorporate these terms and conditions and be under English (United Kingdom) law. If there is any dispute, the English Courts (United Kingdom) will have exclusive jurisdiction.